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Pollard Windows & Doors

Pollard Windows & Doors combines superb craftsmanship & technology to bring you products that surpass the most stringent building codes in North America.

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- To request service, please fill out the form below. Fully completed forms will help to expedite our response to you and your service. All fields are required.
  Homeowner Contact Information
  Title:
  First Name:
  Last Name:
  Email Address:
  
  Email is confidential and will not be released
  Phone Number:
  Alternate Phone Number:
  My Pollard products were originally supplied for:
  Renovation or Replacement ProjectNew Home Build
  Builder Name:
  Move-in Date:
  
  (YYYY/MM/DD)
  Lot #:
  Service Request Location
  Address:
  City:
  State/Province:
  Zip/Postal Code:
  Phone Number:
  Service Request Time & Day
  If you have a preference, please indicate the time period or day of the week that you would like your service to be scheduled for. While we will make all attempts to schedule the service according to your preference we cannot guarantee the time and day you chose will be available for Servicing in your area.
  Preferred Time:
  Morning (8am - 1pm)Afternoon (11am - 4pm)
  Preferred Day:
  Product Information
  In order to allow our Service Technicians to work effectively and efficiently please ensure clear access to your windows/doors is available. If required, please move all furniture, lamps, etc. including pets away from the area. It is mandatory that you fill out which window/door you would like serviced.
  Pollard product needing service:
  WindowsDoors
  Windows
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #2
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #3
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #4
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #5
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #6
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #7
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #8
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #9
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional windows:
  Yes
  Window #10
  Sizing
  Visible Glass Measurement
  Width (inches):
  
  Height (inches):
  Grills:
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Location of Window
  Room and Floor:
  Type of Window
  Double Hung (Top Pane)Double Hung (Bottom Pane)Double Hung (Both Panes)Single Hung (Top Pane)Single Hung (Bottom Pane)Single Hung (Both Panes)CasementFixed LiteHorizontal Slider (Fixed Pane)Horizontal Slider (Operating Pane)Awning
  Color
  Exterior and Interior:
  Reported Issue
  Broken GlassBroken FrameStress CrackCondensationMoisture between panels of glass (seal failure)Operating hardware not functioningSashes hard to lift or crank openLock latch assembly not operating properlyOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  Doors
  Door Configuration
  Single Swing DoorDouble Swing DoorPatio Door (Fixed Pane)Patio Door (Operating Pane)4 Lite Sliding Door (Fixed Pane)4 Lite Sliding Door (Operating Pane)
  Swing Door Hinge as viewed from outside
  Left HingedRight HingedCenter Hinged LeftCenter Hinged Right
  Sizing
  Visible Glass Measurement:
  Width (inches):
  
  Height (inches):
  Visible Glass Measurement for Side Lite:
  Width (inches):
  
  Height (inches):
  Location of Door
  Room and Floor
  Grills
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Reported Issue
  Broken GlassBroken FrameStress CrackTorn Weather StripLock latch assembly not operating properlyDoor not sliding/swinging properlyLeakDented DoorMoisture between panels of glass (Seal Failure)Screen not operating properlyDamaged sillCondensationOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional Doors:
  Yes
  Doors #2
  Door Configuration
  Single Swing DoorDouble Swing DoorPatio Door (Fixed Pane)Patio Door (Operating Pane)4 Lite Sliding Door (Fixed Pane)4 Lite Sliding Door (Operating Pane)
  Swing Door Hinge as viewed from outside
  Left HingedRight HingedCenter Hinged LeftCenter Hinged Right
  Sizing
  Visible Glass Measurement:
  Width (inches):
  
  Height (inches):
  Visible Glass Measurement for Side Lite:
  Width (inches):
  
  Height (inches):
  Location of Door
  Room and Floor
  Grills
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Reported Issue
  Broken GlassBroken FrameStress CrackTorn Weather StripLock latch assembly not operating properlyDoor not sliding/swinging properlyLeakDented DoorMoisture between panels of glass (Seal Failure)Screen not operating properlyDamaged sillCondensationOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional Doors:
  Yes
  Doors #3
  Door Configuration
  Single Swing DoorDouble Swing DoorPatio Door (Fixed Pane)Patio Door (Operating Pane)4 Lite Sliding Door (Fixed Pane)4 Lite Sliding Door (Operating Pane)
  Swing Door Hinge as viewed from outside
  Left HingedRight HingedCenter Hinged LeftCenter Hinged Right
  Sizing
  Visible Glass Measurement:
  Width (inches):
  
  Height (inches):
  Visible Glass Measurement for Side Lite:
  Width (inches):
  
  Height (inches):
  Location of Door
  Room and Floor
  Grills
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Reported Issue
  Broken GlassBroken FrameStress CrackTorn Weather StripLock latch assembly not operating properlyDoor not sliding/swinging properlyLeakDented DoorMoisture between panels of glass (Seal Failure)Screen not operating properlyDamaged sillCondensationOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional Doors:
  Yes
  Doors #4
  Door Configuration
  Single Swing DoorDouble Swing DoorPatio Door (Fixed Pane)Patio Door (Operating Pane)4 Lite Sliding Door (Fixed Pane)4 Lite Sliding Door (Operating Pane)
  Swing Door Hinge as viewed from outside
  Left HingedRight HingedCenter Hinged LeftCenter Hinged Right
  Sizing
  Visible Glass Measurement:
  Width (inches):
  
  Height (inches):
  Visible Glass Measurement for Side Lite:
  Width (inches):
  
  Height (inches):
  Location of Door
  Room and Floor
  Grills
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Reported Issue
  Broken GlassBroken FrameStress CrackTorn Weather StripLock latch assembly not operating properlyDoor not sliding/swinging properlyLeakDented DoorMoisture between panels of glass (Seal Failure)Screen not operating properlyDamaged sillCondensationOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Additional Doors:
  Yes
  Doors #5
  Door Configuration
  Single Swing DoorDouble Swing DoorPatio Door (Fixed Pane)Patio Door (Operating Pane)4 Lite Sliding Door (Fixed Pane)4 Lite Sliding Door (Operating Pane)
  Swing Door Hinge as viewed from outside
  Left HingedRight HingedCenter Hinged LeftCenter Hinged Right
  Sizing
  Visible Glass Measurement:
  Width (inches):
  
  Height (inches):
  Visible Glass Measurement for Side Lite:
  Width (inches):
  
  Height (inches):
  Location of Door
  Room and Floor
  Grills
  Clear Glass (No Grill Bars)Glass with Grill Bars
  Reported Issue
  Broken GlassBroken FrameStress CrackTorn Weather StripLock latch assembly not operating properlyDoor not sliding/swinging properlyLeakDented DoorMoisture between panels of glass (Seal Failure)Screen not operating properlyDamaged sillCondensationOther
  Comments/Notes:
  Please write a description of the problem
  
  Please upload an image if one is available.
  
  Please scroll to the top of the section to ensure you completed all applicable fields before submitting.
  
  Legend
  How to Measure Visible Glass
  
  Type of Windows
  
  Door Configuration
  Swing Door Hinge as viewed from outside
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